OPEN PROGRAMMES
 CERTIFIED ILM & CPD DEVELOPMENT PROGRAMMES NOW AVAILABLE

Easily create high-impact modular programmes by combining some of Creativedge's

most popular 90 minute courses

Development Programmes

One of the hottest & most attainable trends of 2018/9

As technology catches up, increased interactive functionality for virtual platforms is now a reality. Virtual classroom training is quickly gaining traction as being cost effective, less disruptive but equally effective than classroom training.

Both employers & employees see the benefit of logging on to attend a virtual session & discussion rather than travelling to an outside venue with the additional expenditure of time and money  for the same goal.  Watch this!


How is live virtual tutor-led training delivered?

 

We use the Adobe Connect Platform

Live immersive training delivery packed full of features including; breakout rooms, whiteboards, polls, games and more…

Easy to Access

There are no slow downloads or software to install. Simply access the course from any web browser and start learning. Courses can also be easily accessed via mobile apps using your smartphone or tablet device.

High Quality Delivery

You receive the knowledge of our expert trainers backed up with interactive tools, engaging activities and high-quality user-friendly materials.

 

Interested ?

Book up for a live free trial now:

Free virtual taster session each month for anyone to attend and experience the virtual training in action.

 

Get back to us after your trial if you have any questions!

OPEN PROGRAMMES (can also be run as a customised in-company course)

Virtual Classroom Facilitator - Certified CPD

Develop the skills to deliver interactive and engaging virtual training

A programme of 6 modules (20 learning hours) plus 5 assignments (download full programme)

Cost (AED) 5,500 (including the final assessment)

To reserve your place on one this programme contact us.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Certified by CPD Programmes:
(click on the titles below for more information)

Each event consists of 5-9 FULL DAY sessions + an assessment day. Study breaks between modules to allow the learning to be embedded.  NOTE: Includes free ILM studying membership

Certified by ILM Qualifications:
(click on the titles below for more information)

ILM LEVEL 2 AWARD IN EFFECTIVE TEAM MEMBER SKILLS


ILM Level 2 Award in Effective Team Member Skills SUITABLE FOR - Team members and aspiring team leaders 5 SESSIONS

  • Effective Teamwork Skills
  • Communication Skills
  • Handling Conflict
  • Develop Yourself
  • Identify your Strengths
ASSESSMENT - One Assignment (approximately 850 words) COST (AED) - 4,500 Certified by ILM




ILM LEVEL 2 AWARD IN LEADERSHIP & TEAM SKILLS


ILM Level 2 Award in Leadership & Team Skills SUITABLE FOR - Practicing and aspiring team leaders 8 SESSIONS

  • Introduction to Management
  • Develop Yourself
  • Indentify your Strengths
  • Leadership
  • Managing People
  • The 3 Secrets of Management
  • Coaching
  • Building your Team
ASSESSMENT - Two Assignments (approximately 1000 words each) COST (AED) - 5,550 Certified by ILM




ILM LEVEL 4 AWARD IN LEADERSHIP


ILM LEVEL 4 Award in Leadership SUITABLE FOR - Practicing and aspiring middle managers 8 SESSIONS

  • Leadership
  • Managing People
  • Developing Management Style
  • Emotional Intelligence
  • Setting Goals & Objectives
  • Planning & Organising
  • Team Briefing
  • Feedback
ASSESSMENT - Two Assignments (approximately 1500 words each) COST (AED) - 6,000 Certified by ILM




ILM LEVEL 2 AWARD IN LEADERSHIP & MANAGEMENT - OPTION 2


ILM Level 2 Award in Leadership & Management - Option 1 SUITABLE FOR - Practicing and aspiring first line and middle managers 8 SESSIONS

  • Setting Goals
  • Planning & Organising
  • Communication Skills
  • Managing Performance
  • Stakeholder Management
  • Managing Expectations
  • Building Positive Relationships
  • Challenging Conversations
ASSESSMENT - Two Assignments (approximately 1250 words each) COST (AED) - 5,800 Certified by ILM




ILM LEVEL 2 AWARD IN LEADERSHIP & MANAGEMENT - OPTION 1


ILM Level 2 Award in Leadership & Management - Option 1 SUITABLE FOR - Practicing and aspiring first line and middle managers 9 SESSIONS

  • Managing Performance
  • Appraisal Skills
  • Motivating Others
  • Buidling Positive Relationships
  • Delegation
  • Feedback
  • Monkey Management
  • Meetings
  • Running Effective 1-1 Reviews
ASSESSMENT - Three Assignments (approximately 1000 words each) COST (AED) - 6,000 Certified by ILM





SKILLS OF CUSTOMER SERVICE


Skills of Customer Service Modules and content included in this course: Service and You
An introductory session to establish a baseline for the other Customer Service modules

  • So... what's in front of you?
  • Your customers' needs, wants and expectations.
  • Material v personal service
  • The lifetime value of your customers
  • Personal service strengths & opportunities
Face-to-Face Service Skills - 1 Learn how to create a great first impression and connect with your customers
  • First impressions
  • Welcoming your customers - the 6 essentials
  • Positive communication and body language
  • Connecting with your customers
  • Skills practice
Asking for What You Want Learn how to apply the skill of asking the right questions to get what you want
  • Achieving more: questions are the answer!
  • The key secrets in asking for what you want
  • Magic rules of using questions to influence
  • Putting it into action
  • Practical exercises
Communication Skills Learn how to communicate effectively face-to-face with others
  • The communication process
  • Identifying commen problems
  • Principles for effective communication
  • Key face-to-face communication skills
  • Skills practice
Body Language Learn how to read the key non-verbal signals in other people
  • Actions speak louder than words?
  • Benefits of developing self-awareness
  • Recognising key signals and clusters
  • A quick word of warning!
  • Practical exercises
Handling Conflict Learn how to recongise and handle conflict with others
  • Conflict and you
  • The 5 main sources
  • The impact of values and 'triggers'
  • 5 options for responding to conflict
  • Useful tools and techniques
Face-to-Face Service Skills - 2 Learn how to recognise, build rapport and relate to different customer types
  • Being attentive - ostrich or meerkat?
  • Building rapport quickly with your customers
  • Listening and questioning skills
  • Recognising and responding to customer types
  • Skills practice
The Customer Service Game An interactive team-based exercise to either introduce or review the key service principles covered in these sessions
  • Introducing the session
  • Playing the customer service game in teams
  • Overcoming the common service pitfalls
  • Highlighting and sharing best practice tips
  • Identifying next steps
COST (AED) - 1,500 Certificate of attendance on completion




SALES SKILLS


Sales Skills Modules and content included in this course: Winning & Keeping Customers
Learn how to be the kind of person customers like to buy from

  • Something to think about!
  • The greatest business secret in the world
  • The 'better than selling' principle
  • The only 2 things customers ever buy
  • 5 sure-fire ways to keep them coming back
Establishing Customer Needs Learn how to identify real customer needs through effective questioning and listening
  • Questioning style
  • 6 approaches to questioning technique
  • Qualifying and confirming customer interest
  • Active listening skills
  • Skills practice
Presenting your Product or Service Learn how to personalise your sales pitch and match customers needs with the right information about your product or service
  • Using positive language
  • Features tell, benefits sell
  • Using emotive words in your sales pitch
  • Personalising your pitch to the customer
  • Skills practice
Influencing Buying Decisions Learn how proven strategies can influence your customers to make that purchasing decision
  • Different types of buying bahaviour
  • The 5 stages of the buying decision process
  • Potent influencing strategies
  • Adopting these principles in your business
  • Practical activities and discussion
Asking for What You Want Learn how to apply the skill of asking the right questions to get what you want
  • Achieving more: questions are the answer!
  • The key secrets in asking for what you want
  • Magic rules of using questions to influence
  • Putting it into action
  • Practical exercises
Succesful Face-to-Face Selling Learn how to drive sales by delivering great service to your customers
  • The C.L.O.S.E. technique
  • Questioning - customer needs and wants
  • Talking benefits not features
  • Add-on sales and service opportunities
  • Developing your product knowledge
Handling Objections Learn how to recognise, manage and move on from sales objections and concerns
  • What is an objection and why do they occur?
  • Do's and don'ts of dealing with objections
  • 4 steps to managing objections confidently
  • Typical objections and potential answers
  • Skills practice
Prospecting Learn how to build a pipeline of sales opportunities through developing your lead generation techniques
  • Bursting the myths of prospecting
  • Get a winning attitude to prospecting
  • Setting SMART objectives
  • Identify targets and target markets with the 80/20 rule in mind
  • Using more innovative ways to build your pipeline
COST (AED) - 1,500 Certificate of attendance on completion





To reserve your place on one these programmes contact us.

SKILLS OF CUSTOMER SERVICE


Skills of Customer Service Modules and content included in this course: Service and You
An introductory session to establish a baseline for the other Customer Service modules

  • So... what's in front of you?
  • Your customers' needs, wants and expectations.
  • Material v personal service
  • The lifetime value of your customers
  • Personal service strengths & opportunities
Face-to-Face Service Skills - 1 Learn how to create a great first impression and connect with your customers
  • First impressions
  • Welcoming your customers - the 6 essentials
  • Positive communication and body language
  • Connecting with your customers
  • Skills practice
Asking for What You Want Learn how to apply the skill of asking the right questions to get what you want
  • Achieving more: questions are the answer!
  • The key secrets in asking for what you want
  • Magic rules of using questions to influence
  • Putting it into action
  • Practical exercises
Communication Skills Learn how to communicate effectively face-to-face with others
  • The communication process
  • Identifying commen problems
  • Principles for effective communication
  • Key face-to-face communication skills
  • Skills practice
Body Language Learn how to read the key non-verbal signals in other people
  • Actions speak louder than words?
  • Benefits of developing self-awareness
  • Recognising key signals and clusters
  • A quick word of warning!
  • Practical exercises
Handling Conflict Learn how to recongise and handle conflict with others
  • Conflict and you
  • The 5 main sources
  • The impact of values and 'triggers'
  • 5 options for responding to conflict
  • Useful tools and techniques
Face-to-Face Service Skills - 2 Learn how to recognise, build rapport and relate to different customer types
  • Being attentive - ostrich or meerkat?
  • Building rapport quickly with your customers
  • Listening and questioning skills
  • Recognising and responding to customer types
  • Skills practice
The Customer Service Game An interactive team-based exercise to either introduce or review the key service principles covered in these sessions
  • Introducing the session
  • Playing the customer service game in teams
  • Overcoming the common service pitfalls
  • Highlighting and sharing best practice tips
  • Identifying next steps
COST (AED) - 1,500 Certificate of attendance on completion




SALES SKILLS


Sales Skills Modules and content included in this course: Winning & Keeping Customers
Learn how to be the kind of person customers like to buy from

  • Something to think about!
  • The greatest business secret in the world
  • The 'better than selling' principle
  • The only 2 things customers ever buy
  • 5 sure-fire ways to keep them coming back
Establishing Customer Needs Learn how to identify real customer needs through effective questioning and listening
  • Questioning style
  • 6 approaches to questioning technique
  • Qualifying and confirming customer interest
  • Active listening skills
  • Skills practice
Presenting your Product or Service Learn how to personalise your sales pitch and match customers needs with the right information about your product or service
  • Using positive language
  • Features tell, benefits sell
  • Using emotive words in your sales pitch
  • Personalising your pitch to the customer
  • Skills practice
Influencing Buying Decisions Learn how proven strategies can influence your customers to make that purchasing decision
  • Different types of buying bahaviour
  • The 5 stages of the buying decision process
  • Potent influencing strategies
  • Adopting these principles in your business
  • Practical activities and discussion
Asking for What You Want Learn how to apply the skill of asking the right questions to get what you want
  • Achieving more: questions are the answer!
  • The key secrets in asking for what you want
  • Magic rules of using questions to influence
  • Putting it into action
  • Practical exercises
Succesful Face-to-Face Selling Learn how to drive sales by delivering great service to your customers
  • The C.L.O.S.E. technique
  • Questioning - customer needs and wants
  • Talking benefits not features
  • Add-on sales and service opportunities
  • Developing your product knowledge
Handling Objections Learn how to recognise, manage and move on from sales objections and concerns
  • What is an objection and why do they occur?
  • Do's and don'ts of dealing with objections
  • 4 steps to managing objections confidently
  • Typical objections and potential answers
  • Skills practice
Prospecting Learn how to build a pipeline of sales opportunities through developing your lead generation techniques
  • Bursting the myths of prospecting
  • Get a winning attitude to prospecting
  • Setting SMART objectives
  • Identify targets and target markets with the 80/20 rule in mind
  • Using more innovative ways to build your pipeline
COST (AED) - 1,500 Certificate of attendance on completion





LEADERSHIP DEVELOPMENT PROGRAMME


Leadership Development Programme PROGRAMME SCHEDULE & THEMES Day 1 - Leadership

  • 09.30 - 11.00 - Leadership
  • 11.30 - 13.00 - The Engaging Manager
  • 14.00 - 15.30 - Personal Effectiveness
  • 15.45 - 16.30 - Review & Actions
Day 2 - Leading for Results
  • 09.30 - 11.00 - Strategic Thinking
  • 11.30 - 13.00 - Setting Goals & Objectives
  • 14.00 - 15.30 - Decision Making
  • 15.45 - 16.30 - Review & Actions
Day 3 - Leading Change
  • 09.30 - 11.00 - Managing Change
  • 11.30 - 13.00 - Personal Accountability
  • 14.00 - 15.30 - Managing Projects
  • 15.45 - 16.30 - Review & Actions
Day 4 - Leading Teams
  • 09.30 - 11.00 - Motivating Others
  • 11.30 - 13.00 - Leading a Remote Team
  • 14.00 - 15.30 - Mentoring
  • 15.45 - 16.30 - Review & Actions
Day 5 - Powerful Communication
  • 09.30 - 11.00 - Emotional Intelligence
  • 11.30 - 13.00 - Powerful Persuasion
  • 14.00 - 15.30 - Challenging Conversations
  • 15.45 - 16.30 - Review & Actions
Day 6 - Leadership Development
  • 09.30 - 11.00 - Accelerate your Learning
  • 11.30 - 13.00 - Developing Resilience
  • 14.00 - 15.30 - Brand 'YOU'
  • 15.45 - 16.30 - Review & Actions
COST (AED) - 4,500 Certified by CPD Sessions and timings shown in all of these examples are for illustration purposes only. We can adapt them to meet specific client needs.




PROFESSIONAL SENIOR MANAGER PROGRAMME


Professional Senior Management Programme PROGRAMME SCHEDULE & THEMES Day 1 - Strategy

  • 09.30 - 11.00 - Strategic Thinking
  • 11.30 - 13.00 - Business Planning Tools
  • 14.00 - 15.30 - Setting Goals & Objectives
  • 15.45 - 16.30 - Review & Actions
Day 2 - Projects
  • 09.30 - 11.00 - Managing Projects
  • 11.30 - 13.00 - Managing Risk
  • 14.00 - 15.30 - Stakeholder Management
  • 15.45 - 16.30 - Review & Actions
Day 3 - Change
  • 09.30 - 11.00 - The 80/20 Principle
  • 11.30 - 13.00 - Managing Change
  • 14.00 - 15.30 - Problem Solving
  • 15.45 - 16.30 - Review & Actions
Day 4 - Finance
  • 09.30 - 11.00 - Shareholders & Managers
  • 11.30 - 13.00 - Business Finance & You
  • 14.00 - 15.30 - Understanding Accounts - 1
  • 15.45 - 16.30 - Review & Actions
Day 5 - Finance
  • 09.30 - 11.00 - Understanding Accounts - 2
  • 11.30 - 13.00 - Understanding Business Costs
  • 14.00 - 15.30 - Capital Investment Decisions
  • 15.45 - 16.30 - Review & Actions
Day 6 - Commercial Awareness
  • 09.30 - 15.30 - Business Simutation
  • 15.45 - 16.30 - Review & Actions
COST (AED) - 4,500 Certified by CPD Sessions and timings shown in all of these examples are for illustration purposes only. We can adapt them to meet specific client needs.





To reserve your place on one these programmes contact us.

David Klewin

t. +44 (0)1249 713850
m. +44 (0)7864 396910
 

Future Learning UK

Cheviot House, High St, Corsham, Wilts SN13 0HF UK

 

Sathyanathan Menon

m. +971 50 6255968

 

PO Box 2036

United Arab Emirates

Essential Skills Courses for On-Boarders:
(click on the titles below for more information)

Programme consists of 2 FULL DAY sessions. Study breaks between modules allow individuals to share experience.  NOTE: Certificate of attendance upon completion

SKILLS OF CUSTOMER SERVICE


Skills of Customer Service Modules and content included in this course: Service and You
An introductory session to establish a baseline for the other Customer Service modules

  • So... what's in front of you?
  • Your customers' needs, wants and expectations.
  • Material v personal service
  • The lifetime value of your customers
  • Personal service strengths & opportunities
Face-to-Face Service Skills - 1 Learn how to create a great first impression and connect with your customers
  • First impressions
  • Welcoming your customers - the 6 essentials
  • Positive communication and body language
  • Connecting with your customers
  • Skills practice
Asking for What You Want Learn how to apply the skill of asking the right questions to get what you want
  • Achieving more: questions are the answer!
  • The key secrets in asking for what you want
  • Magic rules of using questions to influence
  • Putting it into action
  • Practical exercises
Communication Skills Learn how to communicate effectively face-to-face with others
  • The communication process
  • Identifying commen problems
  • Principles for effective communication
  • Key face-to-face communication skills
  • Skills practice
Body Language Learn how to read the key non-verbal signals in other people
  • Actions speak louder than words?
  • Benefits of developing self-awareness
  • Recognising key signals and clusters
  • A quick word of warning!
  • Practical exercises
Handling Conflict Learn how to recongise and handle conflict with others
  • Conflict and you
  • The 5 main sources
  • The impact of values and 'triggers'
  • 5 options for responding to conflict
  • Useful tools and techniques
Face-to-Face Service Skills - 2 Learn how to recognise, build rapport and relate to different customer types
  • Being attentive - ostrich or meerkat?
  • Building rapport quickly with your customers
  • Listening and questioning skills
  • Recognising and responding to customer types
  • Skills practice
The Customer Service Game An interactive team-based exercise to either introduce or review the key service principles covered in these sessions
  • Introducing the session
  • Playing the customer service game in teams
  • Overcoming the common service pitfalls
  • Highlighting and sharing best practice tips
  • Identifying next steps
COST (AED) - 1,500 Certificate of attendance on completion




SALES SKILLS


Sales Skills Modules and content included in this course: Winning & Keeping Customers
Learn how to be the kind of person customers like to buy from

  • Something to think about!
  • The greatest business secret in the world
  • The 'better than selling' principle
  • The only 2 things customers ever buy
  • 5 sure-fire ways to keep them coming back
Establishing Customer Needs Learn how to identify real customer needs through effective questioning and listening
  • Questioning style
  • 6 approaches to questioning technique
  • Qualifying and confirming customer interest
  • Active listening skills
  • Skills practice
Presenting your Product or Service Learn how to personalise your sales pitch and match customers needs with the right information about your product or service
  • Using positive language
  • Features tell, benefits sell
  • Using emotive words in your sales pitch
  • Personalising your pitch to the customer
  • Skills practice
Influencing Buying Decisions Learn how proven strategies can influence your customers to make that purchasing decision
  • Different types of buying bahaviour
  • The 5 stages of the buying decision process
  • Potent influencing strategies
  • Adopting these principles in your business
  • Practical activities and discussion
Asking for What You Want Learn how to apply the skill of asking the right questions to get what you want
  • Achieving more: questions are the answer!
  • The key secrets in asking for what you want
  • Magic rules of using questions to influence
  • Putting it into action
  • Practical exercises
Succesful Face-to-Face Selling Learn how to drive sales by delivering great service to your customers
  • The C.L.O.S.E. technique
  • Questioning - customer needs and wants
  • Talking benefits not features
  • Add-on sales and service opportunities
  • Developing your product knowledge
Handling Objections Learn how to recognise, manage and move on from sales objections and concerns
  • What is an objection and why do they occur?
  • Do's and don'ts of dealing with objections
  • 4 steps to managing objections confidently
  • Typical objections and potential answers
  • Skills practice
Prospecting Learn how to build a pipeline of sales opportunities through developing your lead generation techniques
  • Bursting the myths of prospecting
  • Get a winning attitude to prospecting
  • Setting SMART objectives
  • Identify targets and target markets with the 80/20 rule in mind
  • Using more innovative ways to build your pipeline
COST (AED) - 1,500 Certificate of attendance on completion





TELEPHONE SKILLS


Telephone Skills Modules and content included in this course: Service and You
An introductory session to establish a baseline for the other Customer Service modules

  • So... what's in front of you?
  • Your customers' needs, wants and expectations.
  • Material v personal service
  • The lifetime value of your customers
  • Personal service strengths & opportunities
Telephone Service Skills - 1 Learn how to confidently handle telephone contact with your customers
  • The 8 great telephone hates
  • Powerful greetings and closings
  • Handling calls - on hold; transferring; signposting
  • W.A.R.M. - taking control of your calls
  • Skills practice
Asking for What You Want Learn how to apply the skill of asking the right questions to get what you want
  • Achieving more: questions are the answer!
  • The key secrets in asking for what you want
  • Magic rules of using questions to influence
  • Putting it into action
  • Practical exercises
Opening the Outbound Sales Call Learn how to get through to key decision makers and present a positive first impression
  • Getting past Gatekeepers and voicemail
  • 4 steps to making a positive first impression
  • Do's and don'ts of opening a sales call
  • The 'hook' - gain attention; get to the next stage
  • Skills practice
Controlling the Conversation Learn how to take control of conversations using the key principles of transactional analysis
  • Taking a different approach
  • Recognising ego states
  • Understanding transactions
  • Tips for switching to 'adult' mode
  • Skills practice
Dealing with 'Difficult' People Learn how to positively handle those difficult people in your life
  • Why do we find some people 'difficult'?
  • The impact of our beliefs
  • The OK Corral
  • The 7 classic difficult types
  • L.E.A.P.S. model for responding effectively
Maximising Inbound Sales Calls Learn how to turn inbound inquiries into sales
  • Greeting the caller positively
  • Asking the right questions
  • Giving information the 'sells'
  • Asking for the business
  • Skills practice
Telephone Skills - 2 Learn how to communicate professionally with your customers over the phone
  • Your telephone voice personality
  • Voice mirroring
  • Using positive language
  • Handling the different types of caller
  • Skills practice
COST (AED) - 1,500 Certificate of attendance on completion




DIFFICULT OR COMPLAINING CUSTOMERS


Difficult or Complaining Customers Modules and content included in this course: Service and You
An introductory session to establish a baseline for the other Customer Service modules

  • So... what's in front of you?
  • Your customers' needs, wants and expectations.
  • Material v personal service
  • The lifetime value of your customers
  • Personal service strengths & opportunities
Difficult or Complaining Customers Learn how to handle unhappy customers - both face-to-face and over the phone
  • Beware the silent customer!
  • Top reasons why customers complain
  • The 'FIRSTCLASS' approach to resolving issues
  • Remaining composed and confident
  • Skills practice
Assertiveness - 1 Learn how to apply the techniques of assertive behaviour
  • The behaviour triangle
  • The 3 golden rules
  • Rights and assertiveness
  • Levels of assertion
  • Handling difficult situations & people
Handling Conflict Learn how to recongise and handle conflict with others
  • Conflict and you
  • The 5 main sources
  • The impact of values and 'triggers'
  • 5 options for responding to conflict
  • Useful tools and techniques
Dealing with 'Difficult' People Learn how to positively handle those difficult people in your life
  • Why do we find some people 'difficult'?
  • The impact of our beliefs
  • The OK Corral
  • The 7 classic difficult types
  • L.E.A.P.S. model for responding effectively
Body Language Learn how to read the key non-verbal signals in other people
  • Actions speak louder than words?
  • Benefits of developing self-awareness
  • Recognising key signals and clusters
  • A quick word of warning!
  • Practical exercises
Asking for What You Want Learn how to apply the skill of asking the right questions to get what you want
  • Achieving more: questions are the answer!
  • The key secrets in asking for what you want
  • Magic rules of using questions to influence
  • Putting it into action
  • Practical exercises
Assertiveness - 2 Learn how to apply more techniques for personal assertiveness
  • Negotiating assertively
  • Saying 'No' and persistent requesters
  • Giving and receiving criticism
  • Handling aggression & non-assertion in others
  • Skills practice
COST (AED) - 1,500 Certificate of attendance on completion





Customise these courses

All of the above  programmes can be customised to be delivered in-company, either by us or by your own training L&D specialists. Alternatively, you can build your own courses matched to your own core competency framework, using this list of over 150 blended learning sessions - see them here (pdf below) or contact us for further information.                                                                

 

 


Fast-moving and interactive

Each programme provides highly effective broad based training and cuts quickly to the core of a topic to deliver focused learning and retention.



Skilfully delivered

Using powerful accelerated learning principles we provide participants with maximum returns for a minimal investment of time.

 

Expertly designed

Each programme is relevant, dynamic and hugely practical in delivery. The emphasis is firmly placed on the transfer of learning to where it really counts – back in the workplace.

Action centred

The themed programme modules conclude with a ‘personal commitment to action’ (PCA) course where participants reflect on the day and define the specific actions they commit to take before the next module. In addition all our programmes and courses contained within are CPD accredited.

 

Learning toolkit

Personalised “toolkit” folders are provided containing Creativedge's comprehensive learning guides to support and reinforce the learning from each 90 minute course. As the programmes unfold, this toolkit resource develops into a valuable source of information – packed with practical tips, tools & techniques.

ILM Qualifications

What?

As an ILM Approved Centre we have now made it even easier for your employees to achieve nationally recognised qualifications through our accessible 90 minute toolkit courses.

Why?

These qualifications deliver far more than just a name on a certificate. They allow your employees to build self- confidence, underline their ability and professionalism, and demonstrate potential for future progression in the organisation.

The opportunity to complete accredited training speaks volumes to both your employees and the outside world. It represents a powerful visible display of your organisation’s commitment to developing its people.

Benefits

Additional benefits of achieving qualifications through our 90 minute training courses are:

  • Accessible routes to qualification

  • No extended periods away from workplace

  • Incremental motivation in working toward a qualification

  • External recognition of learning achievement

  • Enhanced learning evaluation through assessment

  • Run as a bespoke programme or in mixed groups

  • Includes 12 months free ILM studying membership

How?

Creativedge currently offer the ILM qualifications overleaf through their 90 minute toolkit courses. Each qualification is achieved by the completion of the bite-size courses shown and the submission of one or more written assignments.

BOOK YOUR CREATIVEDGE TRAINING - Contact Us

CONTACT US

David Klewin

t. +44 (0)1249 713850
m. +44 (0)7864 396910
 

Future Learning UK

Cheviot House, High St, Corsham, Wilts SN13 0HF UK

 

Sathyanathan Menon

m. +971 50 6255968

 

PO Box 2036

United Arab Emirates

© 2021 by Future Learning UK