MANAGEMENT & LEADERSHIP TRAINING SESSIONS

Appraisal Skills


Appraisal Skills Learn how to run a motivational performance review meeting.

  • žžžThe performance appraisal cycle
  • Common problems and solutions
  • Structuring the review session
  • Key appraisal and review skills
  • Skills practice




Challenging Conversations


Challenging Conversations Learn how to confidently tackle those discussions that you dread.

  • Features of challenging conversations
  • The 6 coping strategies
  • Closed v open approaches?
  • Climb down your ladder!
  • Applying techniques to your own situations




Mentoring


Mentoring Learn how to develop your mentoring skills and technique.

  • Mentoring – what and why?
  • Essential mentor skills and qualities
  • The 5C structured mentoring session
  • Agreeing a mentor-mentee charter
  • Skills practice




Managing Meetings


Managing Meetings Learn how to hold effective and productive meetings.

  • The meetings you’re involved in?
  • Experiences of meetings
  • The true cost of a meeting?
  • Common meeting nightmares
  • A.P.P.L.E. – planning effective meetings




Leading a Remote Team


Leading a Remote Team Learn how to effectively manage a dispersed team.

  • The challenges of managing remotely?
  • Qualities of successful remote managers
  • Building trust and teamwork
  • Communication and technology
  • Troubleshooting – case study




Planning & Organising


Planning & Organising Learn how to develop and implement effective plans.

  • Planning – measure twice, cut once!
  • Key stages in effective planning
  • Useful planning tools and techniques
  • Monitoring and contingency planning
  • Planning exercise




Talent Mangement


Talent Management Learn how to apply a structured approach to managing talent in your team…

  • Defining talent
  • 6 steps to talent management
  • Potential and performance
  • Strategies for talent management
  • Tailoring development




How Effective is Your Team?


How Effective is Your Team? Learn how to enhance the performance of your team.

  • Team effectiveness profile (pre-work activity)
  • The 4 critical areas for all teams
  • How we’re doing – strengths and limitations?
  • Overcoming team blockages
  • Agreeing practical team actions




Developing Management Style


Developing Management Style Learn how to extend your approach to managing others.

  • What’s it like being managed by you?
  • Your task-people orientation
  • Identifying your management style
  • Recognising when to use different styles
  • M.B.W.A. – managing by walking around




The 3 Secrets of Management


The 3 Secrets of Management Learn how to use the 3 secrets of effective management.

  • One minute thought starters…
  • Goal setting
  • Catching people doing things right!
  • Dealing with poor performance
  • The ABC’s of management




Setting Goals & Objectives


Setting Goals & Objectives Learn how to identify and create powerful goals and objectives.

  • Goal setting – benefits and myths
  • Goals v objectives?
  • Writing powerful objectives
  • Applying techniques to your own team
  • Manager’s role – support and challenge




Coaching Across Cultures


Coaching Across Cultures Learn how to apply techniques to enhance your coaching skills…

  • Describe the benefits of coaching across cultures
  • Identify potential cultural clashes that make coaching difficult
  • Explain the role cultural expectations play in successful coaching
  • Diagnose where coaching is not working
  • Adapt your coaching style to get the best out of any coachee





Appraisal Skills


Appraisal Skills Learn how to run a motivational performance review meeting.

  • žžžThe performance appraisal cycle
  • Common problems and solutions
  • Structuring the review session
  • Key appraisal and review skills
  • Skills practice




Challenging Conversations


Challenging Conversations Learn how to confidently tackle those discussions that you dread.

  • Features of challenging conversations
  • The 6 coping strategies
  • Closed v open approaches?
  • Climb down your ladder!
  • Applying techniques to your own situations




Mentoring


Mentoring Learn how to develop your mentoring skills and technique.

  • Mentoring – what and why?
  • Essential mentor skills and qualities
  • The 5C structured mentoring session
  • Agreeing a mentor-mentee charter
  • Skills practice




Managing Meetings


Managing Meetings Learn how to hold effective and productive meetings.

  • The meetings you’re involved in?
  • Experiences of meetings
  • The true cost of a meeting?
  • Common meeting nightmares
  • A.P.P.L.E. – planning effective meetings




Leading a Remote Team


Leading a Remote Team Learn how to effectively manage a dispersed team.

  • The challenges of managing remotely?
  • Qualities of successful remote managers
  • Building trust and teamwork
  • Communication and technology
  • Troubleshooting – case study




Planning & Organising


Planning & Organising Learn how to develop and implement effective plans.

  • Planning – measure twice, cut once!
  • Key stages in effective planning
  • Useful planning tools and techniques
  • Monitoring and contingency planning
  • Planning exercise




Talent Mangement


Talent Management Learn how to apply a structured approach to managing talent in your team…

  • Defining talent
  • 6 steps to talent management
  • Potential and performance
  • Strategies for talent management
  • Tailoring development




How Effective is Your Team?


How Effective is Your Team? Learn how to enhance the performance of your team.

  • Team effectiveness profile (pre-work activity)
  • The 4 critical areas for all teams
  • How we’re doing – strengths and limitations?
  • Overcoming team blockages
  • Agreeing practical team actions




Developing Management Style


Developing Management Style Learn how to extend your approach to managing others.

  • What’s it like being managed by you?
  • Your task-people orientation
  • Identifying your management style
  • Recognising when to use different styles
  • M.B.W.A. – managing by walking around




The 3 Secrets of Management


The 3 Secrets of Management Learn how to use the 3 secrets of effective management.

  • One minute thought starters…
  • Goal setting
  • Catching people doing things right!
  • Dealing with poor performance
  • The ABC’s of management




Setting Goals & Objectives


Setting Goals & Objectives Learn how to identify and create powerful goals and objectives.

  • Goal setting – benefits and myths
  • Goals v objectives?
  • Writing powerful objectives
  • Applying techniques to your own team
  • Manager’s role – support and challenge




Coaching Across Cultures


Coaching Across Cultures Learn how to apply techniques to enhance your coaching skills…

  • Describe the benefits of coaching across cultures
  • Identify potential cultural clashes that make coaching difficult
  • Explain the role cultural expectations play in successful coaching
  • Diagnose where coaching is not working
  • Adapt your coaching style to get the best out of any coachee





Assess Your Management Skills


Assess Your Management Skills Learn how to identify your key strengths and limitations as a manager.

  • Self-assessment activity
  • 10 key skills of the effective manager
  • Charting your P.O.I. attributes
  • Your effective manager profile
  • Personal development planning




Coaching


Coaching Learn how to sharpen and structure your on-job coaching skills.

  • Coaching: what, why, how, when and who?
  • Spotting coaching opportunities
  • The coaching process
  • Key coaching skills
  • Skills practice




Monkey Management


Monkey Management Learn how to spot the ‘monkeys’ and expand your discretionary time.

  • Your management style and monkeys
  • What is a ‘monkey’?
  • Where your management time goes
  • The 4 rules of monkey management
  • Monkey spotting – becoming savvy




Managing People


Managing People Learn how to effectively manage the different people in your team.

  • Key challenges in managing people?
  • Performance and potential
  • The stars, steadies, supporters and slackers
  • How to get the best from your people
  • Applying principles to your own team




Managing Absence


Managing Absence Learn how to achieve and maintain positive attendance at work.

  • The impact on productivity?
  • Holding a return to work interview
  • Sensitively uncovering reasons for absence
  • Spotting the early warning signs
  • Skills practice




Running Effective 1-1 Reviews


Running Effective 1 – 1 Reviews Learn how to deliver productive informal review sessions.

  • The benefits of ongoing 1-1 reviews
  • Common manager mistakes
  • The 3-step review structure
  • Key reviewer skills
  • Case studies – applying the skills




90 Minute Teambuild


90 Minute Teambuild Learn how to refocus and re-energise an established work team.

  • Team matrix – our qualities (pre-work activity)
  • Team activities – how we work together?
  • Traffic lights – good, okay, not so good?
  • Feedback and review
  • Next steps – team action plan




Introduction to Managment


Introduction to Management Learn how to be an effective manager from day one.

  • What managers (are supposed) to do
  • Action centred leadership
  • Common mistakes of new managers
  • The importance of being ‘authentic’
  • Identifying personal actions




Developing Your People


Developing Your People Learn how to build a structured plan for developing your team.

  • Manager as developer: how do you rate?
  • Identifying development needs
  • Recognising development solutions
  • Creating a structured plan
  • Monitoring and reviewing progress




Authentic Leadership


Authentic Leadership Learn how to recognise and unlock the benefits of being an authentic leader.

  • What is an authentic leader?
  • Benefits of authentic leadership
  • Being a R.E.A.L. leader
  • Developing your authenticity
  • Identifying personal actions




The Engaging Manager


The Engaging Manager Learn how to apply the key drivers and actively engage your people.

  • Engagement – what and why?
  • The 3 levels of engagement
  • Rules of engagement for managers
  • The 8C’s – the employee’s perspective
  • Identifying practical actions





Assess Your Management Skills


Assess Your Management Skills Learn how to identify your key strengths and limitations as a manager.

  • Self-assessment activity
  • 10 key skills of the effective manager
  • Charting your P.O.I. attributes
  • Your effective manager profile
  • Personal development planning




Coaching


Coaching Learn how to sharpen and structure your on-job coaching skills.

  • Coaching: what, why, how, when and who?
  • Spotting coaching opportunities
  • The coaching process
  • Key coaching skills
  • Skills practice




Monkey Management


Monkey Management Learn how to spot the ‘monkeys’ and expand your discretionary time.

  • Your management style and monkeys
  • What is a ‘monkey’?
  • Where your management time goes
  • The 4 rules of monkey management
  • Monkey spotting – becoming savvy




Managing People


Managing People Learn how to effectively manage the different people in your team.

  • Key challenges in managing people?
  • Performance and potential
  • The stars, steadies, supporters and slackers
  • How to get the best from your people
  • Applying principles to your own team




Managing Absence


Managing Absence Learn how to achieve and maintain positive attendance at work.

  • The impact on productivity?
  • Holding a return to work interview
  • Sensitively uncovering reasons for absence
  • Spotting the early warning signs
  • Skills practice




Running Effective 1-1 Reviews


Running Effective 1 – 1 Reviews Learn how to deliver productive informal review sessions.

  • The benefits of ongoing 1-1 reviews
  • Common manager mistakes
  • The 3-step review structure
  • Key reviewer skills
  • Case studies – applying the skills




90 Minute Teambuild


90 Minute Teambuild Learn how to refocus and re-energise an established work team.

  • Team matrix – our qualities (pre-work activity)
  • Team activities – how we work together?
  • Traffic lights – good, okay, not so good?
  • Feedback and review
  • Next steps – team action plan




Introduction to Managment


Introduction to Management Learn how to be an effective manager from day one.

  • What managers (are supposed) to do
  • Action centred leadership
  • Common mistakes of new managers
  • The importance of being ‘authentic’
  • Identifying personal actions




Developing Your People


Developing Your People Learn how to build a structured plan for developing your team.

  • Manager as developer: how do you rate?
  • Identifying development needs
  • Recognising development solutions
  • Creating a structured plan
  • Monitoring and reviewing progress




Authentic Leadership


Authentic Leadership Learn how to recognise and unlock the benefits of being an authentic leader.

  • What is an authentic leader?
  • Benefits of authentic leadership
  • Being a R.E.A.L. leader
  • Developing your authenticity
  • Identifying personal actions




The Engaging Manager


The Engaging Manager Learn how to apply the key drivers and actively engage your people.

  • Engagement – what and why?
  • The 3 levels of engagement
  • Rules of engagement for managers
  • The 8C’s – the employee’s perspective
  • Identifying practical actions





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Participants receive a high-quality and comprehensive learning guide to support and reinforce each 90 minute course.

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David Klewin

t. +44 (0)1249 713850
m. +44 (0)7864 396910
 

Future Learning UK

Cheviot House, High St, Corsham, Wilts SN13 0HF UK

 

Sathyanathan Menon

m. +971 50 6255968

 

PO Box 2036

United Arab Emirates