MANAGEMENT & LEADERSHIP TRAINING SESSIONS

Appraisal Skills


Appraisal Skills Learn how to run a motivational performance review meeting.

  • žžžThe performance appraisal cycle
  • Common problems and solutions
  • Structuring the review session
  • Key appraisal and review skills
  • Skills practice




Challenging Conversations


Challenging Conversations Learn how to confidently tackle those discussions that you dread.

  • Features of challenging conversations
  • The 6 coping strategies
  • Closed v open approaches?
  • Climb down your ladder!
  • Applying techniques to your own situations




Mentoring


Mentoring Learn how to develop your mentoring skills and technique.

  • Mentoring – what and why?
  • Essential mentor skills and qualities
  • The 5C structured mentoring session
  • Agreeing a mentor-mentee charter
  • Skills practice




Managing Meetings


Managing Meetings Learn how to hold effective and productive meetings.

  • The meetings you’re involved in?
  • Experiences of meetings
  • The true cost of a meeting?
  • Common meeting nightmares
  • A.P.P.L.E. – planning effective meetings




Leading a Remote Team


Leading a Remote Team Learn how to effectively manage a dispersed team.

  • The challenges of managing remotely?
  • Qualities of successful remote managers
  • Building trust and teamwork
  • Communication and technology
  • Troubleshooting – case study




Planning & Organising


Planning & Organising Learn how to develop and implement effective plans.

  • Planning – measure twice, cut once!
  • Key stages in effective planning
  • Useful planning tools and techniques
  • Monitoring and contingency planning
  • Planning exercise




Talent Mangement


Talent Management Learn how to apply a structured approach to managing talent in your team…

  • Defining talent
  • 6 steps to talent management
  • Potential and performance
  • Strategies for talent management
  • Tailoring development




How Effective is Your Team?


How Effective is Your Team? Learn how to enhance the performance of your team.

  • Team effectiveness profile (pre-work activity)
  • The 4 critical areas for all teams
  • How we’re doing – strengths and limitations?
  • Overcoming team blockages
  • Agreeing practical team actions




Developing Management Style


Developing Management Style Learn how to extend your approach to managing others.

  • What’s it like being managed by you?
  • Your task-people orientation
  • Identifying your management style
  • Recognising when to use different styles
  • M.B.W.A. – managing by walking around




The 3 Secrets of Management


The 3 Secrets of Management Learn how to use the 3 secrets of effective management.

  • One minute thought starters…
  • Goal setting
  • Catching people doing things right!
  • Dealing with poor performance
  • The ABC’s of management




Setting Goals & Objectives


Setting Goals & Objectives Learn how to identify and create powerful goals and objectives.

  • Goal setting – benefits and myths
  • Goals v objectives?
  • Writing powerful objectives
  • Applying techniques to your own team
  • Manager’s role – support and challenge




Coaching Across Cultures


Coaching Across Cultures Learn how to apply techniques to enhance your coaching skills…

  • Describe the benefits of coaching across cultures
  • Identify potential cultural clashes that make coaching difficult
  • Explain the role cultural expectations play in successful coaching
  • Diagnose where coaching is not working
  • Adapt your coaching style to get the best out of any coachee





Assess Your Managment Skills


Assess Your Management Skills Learn how to identify your key strengths and limitations as a manager.

  • Self-assessment activity
  • 10 key skills of the effective manager
  • Charting your P.O.I. attributes
  • Your effective manager profile
  • Personal development planning




Coaching


Coaching Learn how to sharpen and structure your on-job coaching skills.

  • Coaching: what, why, how, when and who?
  • Spotting coaching opportunities
  • The coaching process
  • Key coaching skills
  • Skills practice




Monkey Management


Monkey Management Learn how to spot the ‘monkeys’ and expand your discretionary time.

  • Your management style and monkeys
  • What is a ‘monkey’?
  • Where your management time goes
  • The 4 rules of monkey management
  • Monkey spotting – becoming savvy




Managing People


Managing People Learn how to effectively manage the different people in your team.

  • Key challenges in managing people?
  • Performance and potential
  • The stars, steadies, supporters and slackers
  • How to get the best from your people
  • Applying principles to your own team




Managing Absence


Managing Absence Learn how to achieve and maintain positive attendance at work.

  • The impact on productivity?
  • Holding a return to work interview
  • Sensitively uncovering reasons for absence
  • Spotting the early warning signs
  • Skills practice




Running Effective 1-1 Reviews


Running Effective 1 – 1 Reviews Learn how to deliver productive informal review sessions.

  • The benefits of ongoing 1-1 reviews
  • Common manager mistakes
  • The 3-step review structure
  • Key reviewer skills
  • Case studies – applying the skills




90 Minute Teambuild


90 Minute Teambuild Learn how to refocus and re-energise an established work team.

  • Team matrix – our qualities (pre-work activity)
  • Team activities – how we work together?
  • Traffic lights – good, okay, not so good?
  • Feedback and review
  • Next steps – team action plan




Introduction to Management


Introduction to Management Learn how to be an effective manager from day one.

  • What managers (are supposed) to do
  • Action centred leadership
  • Common mistakes of new managers
  • The importance of being ‘authentic’
  • Identifying personal actions




Developing Your People


Developing Your People Learn how to build a structured plan for developing your team.

  • Manager as developer: how do you rate?
  • Identifying development needs
  • Recognising development solutions
  • Creating a structured plan
  • Monitoring and reviewing progress




Authentic Leadership


Authentic Leadership Learn how to recognise and unlock the benefits of being an authentic leader.

  • What is an authentic leader?
  • Benefits of authentic leadership
  • Being a R.E.A.L. leader
  • Developing your authenticity
  • Identifying personal actions




The Engaging Manager


The Engaging Manager Learn how to apply the key drivers and actively engage your people.

  • Engagement – what and why?
  • The 3 levels of engagement
  • Rules of engagement for managers
  • The 8C’s – the employee’s perspective
  • Identifying practical actions





Building Your Team


Building Your Team Learn how to apply the secrets of building a high-performing team.

  • So what makes a great team?
  • P.E.R.F.O.R.M. – characteristics in all top teams
  • Impact of team dynamics
  • Team roles and the teamwork cycle
  • The 7C’s for all team leaders




Delegation


Delegation Learn how to develop your delegation skills and technique.

  • Self-assessment: how am I doing?
  • Delegation – benefits and pitfalls
  • The 5 key steps
  • The 4 levels of delegation
  • Opportunities – what to delegate?




Motivating Others


Motivating Others Learn how to create the conditions for your people to succeed.

  • The last 10 days – motivation and you
  • Your motivation formula?
  • Key motivators at work
  • 6 principles for motivating others
  • Applying the principles to your team




Managing Performance


Managing Performance Learn how to achieve results and deal with under-performance.

  • Performance – what good looks like?
  • The skill-will matrix
  • 4 reasons for under-performance
  • How to raise the performance issue
  • The ‘set-up-to-fail’ syndrome




Managing Change


Managing Change Learn how to plan and manage change successfully.

  • Change and the key business drivers
  • Case study – managing change
  • The 3 responses to change
  • The change-reaction curve
  • Do’s and don’ts of managing change




Selection Interviewing


Selection Interviewing Learn how to conduct professional interviews and select the right person.

  • The cost of getting it wrong?
  • Ready – getting yourself prepared
  • Set – structuring the interview
  • Go – leading the discussion
  • Assessing candidate performance




Leading Your Team to Great Results


Leading Your Team to Great Results Learn how to get the best out of your team by investing your leadership time, focus and energy where it will make the biggest difference…

  • Leadership capital – your time and energy
  • Leader inputs and team member outputs
  • The team leadership matrix
  • Leading the 8 employee types
  • Putting it to work




Leadership


Leadership Learn how to develop and adapt your leadership style.

  • Personal experiences
  • Manager or leader?
  • What’s my style?
  • Payoffs and penalties
  • Developing leadership flexibility




Emotional Intelligence


Emotional Intelligence Learn how to recognise and manage emotions in yourself and others.

  • Self-analysis: your E.I. profile
  • What is emotional intelligence?
  • The emotionally intelligent leader
  • 5 steps to develop emotional intelligence
  • How to apply E.I. to any situation




Neuro Leadership


Neuro Leadership Learn how to achieve great results by becoming a ‘brain-friendly’ neuro leader…

  • Emotions in Leadership
  • Five Core Emotional Needs
  • Exploring the SCARF Model
  • Tips for leading with Neuroscience
  • Applying the key principles




The Organised Manager


The Organised Manager Learn how to become a more focused, organised and productive manager.

  • The demands on your management time
  • Assessment – how organised are you?
  • 4 types of manager: focus/energy matrix
  • Strengthening your current approach
  • Techniques for success





Building Your Team


Building Your Team Learn how to apply the secrets of building a high-performing team.

  • So what makes a great team?
  • P.E.R.F.O.R.M. – characteristics in all top teams
  • Impact of team dynamics
  • Team roles and the teamwork cycle
  • The 7C’s for all team leaders




Delegation


Delegation Learn how to develop your delegation skills and technique.

  • Self-assessment: how am I doing?
  • Delegation – benefits and pitfalls
  • The 5 key steps
  • The 4 levels of delegation
  • Opportunities – what to delegate?




Motivating Others


Motivating Others Learn how to create the conditions for your people to succeed.

  • The last 10 days – motivation and you
  • Your motivation formula?
  • Key motivators at work
  • 6 principles for motivating others
  • Applying the principles to your team




Managing Performance


Managing Performance Learn how to achieve results and deal with under-performance.

  • Performance – what good looks like?
  • The skill-will matrix
  • 4 reasons for under-performance
  • How to raise the performance issue
  • The ‘set-up-to-fail’ syndrome




Managing Change


Managing Change Learn how to plan and manage change successfully.

  • Change and the key business drivers
  • Case study – managing change
  • The 3 responses to change
  • The change-reaction curve
  • Do’s and don’ts of managing change




Selection Interviewing


Selection Interviewing Learn how to conduct professional interviews and select the right person.

  • The cost of getting it wrong?
  • Ready – getting yourself prepared
  • Set – structuring the interview
  • Go – leading the discussion
  • Assessing candidate performance




Leading Your Team to Great Results


Leading Your Team to Great Results Learn how to get the best out of your team by investing your leadership time, focus and energy where it will make the biggest difference…

  • Leadership capital – your time and energy
  • Leader inputs and team member outputs
  • The team leadership matrix
  • Leading the 8 employee types
  • Putting it to work




Leadership


Leadership Learn how to develop and adapt your leadership style.

  • Personal experiences
  • Manager or leader?
  • What’s my style?
  • Payoffs and penalties
  • Developing leadership flexibility




Emotional Intelligence


Emotional Intelligence Learn how to recognise and manage emotions in yourself and others.

  • Self-analysis: your E.I. profile
  • What is emotional intelligence?
  • The emotionally intelligent leader
  • 5 steps to develop emotional intelligence
  • How to apply E.I. to any situation




Neuro Leadership


Neuro Leadership Learn how to achieve great results by becoming a ‘brain-friendly’ neuro leader…

  • Emotions in Leadership
  • Five Core Emotional Needs
  • Exploring the SCARF Model
  • Tips for leading with Neuroscience
  • Applying the key principles




The Organised Manager


The Organised Manager Learn how to become a more focused, organised and productive manager.

  • The demands on your management time
  • Assessment – how organised are you?
  • 4 types of manager: focus/energy matrix
  • Strengthening your current approach
  • Techniques for success





Digital Learning Guides

 

Participants receive a high-quality and comprehensive learning guide to support and reinforce each 90 minute course.

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