Lumus360 'self managed' implementation

 

Whilst Lumus360's preferred approach is to provide a ‘fully managed service,’ where they provide complete ‘end to end’ support, Lumus360 are also happy for you to have access to their administrator screens and take full control.

 

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Lumus360's 'self-managed' package is best suited to organisations who require more than 50 reports and would prefer to manage and administer the 360 feedback process internally.

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Having completed your fully bespoke 360 system build, Lumus360 then provide a half-day administrator session (for up to six people) to ensure you have the knowledge, experience and confidence to ensure your 360 interventions success.

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It doesn’t end with the handover of your 360 feedback system. Lumus360 stay with you every step of the way and will help in any way we can. This includes:

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• Dedicated ongoing support – We are always here to help you and will respond to any requests as soon as possible, whether there is a technical issue or you just need reminding about how your system is configured, we are happy to help and will respond to you as soon as possible

• Continuous functionality improvement and updates – we are constantly striving to improve our core 360 system with industry leading functionality. All updates are offered at no cost and without any loss of service.

 

In this package Lumus360 don’t charge for any system build costs, you simply pay a 12 month licence fee that allows an agreed number of reports to be produced. The fully inclusive licence fees are:

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