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> > LUMUS360

The UK's leading provider of 'everything 360 degree feedback'

With nearly 1000, 360 feedback system builds, 18 years’ experience and a client base and track record second to none, Lumus360 believe we are the UK’s leading provider of 'everything 360 feedback'.

Lumus360's offer comprises of 4 key parts:

  • Fully customised 360 system build - At no cost we’ll support you to design a questionnaire that is ‘fit for purpose’ and then develop the user journey, automated email messages, report format and branding to meet your needs

  • A range of implementation options - Once your 360 survey tool has been built, piloted and signed off, we can either manage the feedback collection process on your behalf or provide you with full administrator access so you have direct control over everything

  • Outstanding customer focus - Not only do we lead the industry from a technology perspective, but our team of professionals offer:

    • Dedicated support - Around the clock, outstanding technical customer service and support

    • Free Consultancy - The know-how to get 360 degree feedback right and access to all the resources and supporting materials necessary for success.

  • Supporting services - Our consultants can also provide first class coaching, facilitation and train the coach/ line manager training sessions

Lumus360 is proud to work alongside

Why Use Lumus360?


These high quality reports use very best reporting practice, providing clear developmental insight in a format that is clear, concise, and easy to interpret.

Coaches and participants love our standard report format because of their:

  • Readability – You don’t need a PhD to work out the numbers! We’re so confident of the simplistic-ness of our presentation format, we don’t even provide any instructions/ key to reading the numbers


  • Perfect flow – Designed by coaches and development professionals, the report flow supports and enables sequential insight discovery and summative theme building to easily take place


  • Overview and detail in one go – No need to flick back and forth between many pages. Instead we’ve combined overviews (average scores) with the detail (spread of responses)


  • You get the bits that matter – Easy identification of:​

    • Strengths

    • Development opportunities

    • Perception gaps





In this package, Lumus360 provides any administrative implementation support needed to ensure your feedback project's success. This ‘hands off’ service is perfect for small to large organisations and consultants, who want to handover any implementation administration to a dedicated resource.







Lumus360's self-managed option allows you to have full administrator access and manage the implementation process yourself. This package is best suited to organisations who require more than 50 reports.

For 50-75 reports:




  • Customisation – They don’t do ‘off the shelf’ - All of their surveys are built to meet your needs. You decide the branding, user journey / experience, questionnaire format, rating scales, email messaging, report production etc.

  • The ‘know how’ to get 360 feedback right – They specialise in getting 360 feedback right in the context of:

    • Its use within leadership development programmes

    • Embedding new ways of working/ realigning management cultures

    • Enabling managers to take their performance to the next level

    • Supporting underperforming managers to raise their game

  • Value for money – They do not charge for questionnaire development, survey design, system building, administration consultancy etc – All you pay for is the number of feedback reports produced.

  • Implementation support – Much more than just a software provider, Lumus360 pride ourselves on providing the strategic support, resources and guidance to ensure your 360 initiative is a great success. Their consultants can also provide first class coaching, facilitation and coach/ line manager as 360 coach training sessions

  • Technical excellence - their 360 feedback system comprises of a fully automated, secure web based 360 survey engine, with built-in quality control mechanisms that ensure they get things right first time.

  • User friendliness – The whole process is simple, intuitive and user friendly including their easily understood 360 survey feedback reports.


  • The ultimate team - The Lumus360 team brings a powerful mix of organisational awareness, senior development experience and technical excellence. Skilled in all aspects of 360 feedback tool design, system building, implementation and client support, our team includes a System Engineer, Client Manager, Data Analyst / Report Specialist and several Management Development Consultants.


David Klewin

t. +44 (0)1249 713850
m. +44 (0)7864 396910

Future Learning UK

Cheviot House, High St, Corsham, Wilts SN13 0HF UK

dk [at]

Local Partner - Janardhanan A

m. +971 52 978 6356



M/s Jan Aikodan Marketing Services Est.
Dubai, United Arab Emirates


janaikodan2022 [at]

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